Account Manager (Chinese & English Speaking)

• Develop trusted advisor relationships with clients
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Responsible for the onboarding and offboarding of clients and its employees
• Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
• Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
• Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Minimum 2~3 years of experience in a client facing role
• Fluent in English and Chinese
• High attention to detail and excellent organizational skills
• Experience with CRM softwares and project management tools
• Proven ability to juggle multiple client accounts and time-sensitive projects at a time
• Excellent listening, collaboration and cross-cultural patience and understanding
• Go-getter attitude with strong problem solving skills and a curiosity to learn
• Ability to work independently without constant supervision, prior remote working experience is a plus
• Strong verbal and written communication skills
• Willingness to work in APAC time zone

🎉Teamslasify Benefits

• Unlimited holidays (but sorry, you cannot cash out)
• Work from anywhere in the world (as long as it’s safe and healthy)
• Flexible working hours
• Laptop buy-back policy
• Seasonal bonus

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• *Please apply directly via our career page:  https://jobs.slasify.com/remote-job/633be673c418e44593cb8d55