Senior Freight Forwarder Road

• Commercial responsibility within his/her relation towards the team leader
• Daily handling of business cases in the area of trucking shipments and delivering of shipments in accordance with the procedures for dispatching and delivering
• Contacts clients, agents, other freight forwarding companies and customs bodies in connection with dispatching and delivering of shipments
• Issues and monitors transportation documents, collects documents for dispatching and delivering of shipments
• Electronic data processing
• Coverage of insurance (temporarily or permanently)
• Composes records about damages and deficits of shipments and complaint orders
• Issues invoices of the accumulated expenses respectively transfering to the person in charge for invoicing
• Filing of business cases
• Makes offers to customers and partners
• Enters the data of new customers, partners and service provider and updates existing ones
• Generate salesleads
• Customer service, keeps contact with agents
• Compiles monthly bordero report for her/his relation
• Knowledge of the standard operation procedures/guidelines and systems like AS 400

Knowledge and skills

• At least 18 months freight forwarding experience
• Basic computer literacy
• At least B1 level English language
• Team player
• Dynamic
• Commercial thinking
• Initiative Responsible