Manager, Athletics Operations

Job Summary: Reporting to the Director, Athletics and Recreation, the Manager is responsible for the day-to-day oversight and delivery of core operational functions that support Ontario Tech’s OUA varsity sport programs. This role ensures the smooth and effective execution of all logistical and administrative aspects related to varsity athletics, contributing to a positive student-athlete experience and the success of Ridgeback Athletics. The Manager oversees key operational areas including coach and staff support, home game facility operations, varsity team travel, competition scheduling, equipment and uniform management, and coordination of sport marketing and information. The role ensures alignment with departmental goals and university policies while maintaining strong working relationships with coaches, student-athletes, athletics and recreation staff, and key campus and external stakeholders, including the OUA and local sport organizations. With a focus on service delivery, operational efficiency, and continuous improvement, the Manager plays an important role in reinforcing a collaborative, inclusive, and athlete-centered environment. The ideal candidate is detail-oriented, organized, and responsive, with the ability to manage multiple priorities in a dynamic, team-based setting. Responsibilities/accountabilities: Operations Management Implement short- and medium-term operational plans for varsity athletics in alignment with the department’s mission, vision, values and goals Assign workloads, establish priorities, and monitor progress toward departmental objectives Provide day-to-day leadership and support to athletic operations staff, student employees, and volunteers Maintain staff performance through effective hiring, supervision, performance evaluation, and professional development of full time, part time and student staff Execute operations for high performance (varsity) teams and varsity club teams, including scheduling, uniform and equipment procurement, team travel arrangements, meal planning, billing processes, and Work Study coordination Assist in managing team budgets, including tracking expenditures, maintaining special accounts, and preparing budget submissions to ensure fiscal responsibility Oversee the integration of technology to support coaches, staff and student-athletes needs, drive operational improvements, efficiencies and optimized outcomes Stay current with trends in varsity athletics through participation in professional organizations, conferences, and ongoing research Execute program reviews and audits to evaluate operational effectiveness and financial accountability; incorporate stakeholder feedback through surveys and consultations Represent Ontario Tech at OUA and USport athletic conferences and events Athlete/Team Development and Service Delivery Execute the delivery of effective and up-to-date processes and procedures supporting the performance and development of High-performance and varsity club teams and athletes Support the operational execution of key athletics events, including Athletics Awards Gala, Marquee games and team-specific alumni functions Support technical logistics related to varsity home games and events, including staffing, event technology, and facility setup Ensure proper risk management protocols are in place and followed for all team travel and game-day operations Foster positive relationships with student leaders (RLC, BAA), academic societies, residence, and other student support services to enhance student-athlete success and retention Promote equity, diversity, and inclusion (EDI) across all facets of varsity sport operations and student-athlete engagement Support recruitment, onboarding, training, and professional development initiatives Point person for athlete management software content and functionality Business Operations and Partnerships Streamline departmental business processes and enhance internal efficiencies using innovative and technology-driven solutions Coordinate and implement solutions to address key operational, financial, and administrative challenges Support the development of departmental budgets by compiling financial data, preparing reports, and conducting regular reviews with senior staff Perform financial analysis on departmental revenue and expenses, including statistical evaluations, historical trend analysis, and accurate financial tracking procedures Act as a key liaison with internal departments such as Financial Services, Purchasing, and Accounts Payable/Receivable to ensure efficient financial operations Serve as the departmental contact for data privacy, secure information management, document retention, and credit card compliance Provide support to varsity coaches in managing and monitoring team-specific fundraising accounts and related financial activities