AppOps/DevOps Engineer

• As AppOps Engineer you will focus on the day-to-day operations of our rapidly expanding web-based offerings, ensuring service scalability and reliability.
• Responsible for driving operational excellence for the connected services that a business offers to its customers.
• Apply your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences
• Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
• Includes creating, developing & managing the deployment architecture for the application
• Developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts
• Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
• Overseeing change management & configuration management operating mechanisms
• You would need to be a part of a rotating on call schedule where you will be the POC 12x7
• Driving root cause analysis (RCA) and risk management processes
• Driving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide

Mandatory Skills

• Strong knowledge/experience in AWS or any Cloud Computing, Chef/Puppet/Salt configuration management system and Python/Perl Coding.
• Required skills in Apache/Tomcat Web Server, JBoss, RedHat Linux, Mysql
• Monitoring tools (Wily, NewRelic, Splunk etc) setup and configuration
• Trouble shooting production issues
• Performance tuning of App/Web tier
• End to End System Administration

All your information will be kept confidential according to EEO guidelines.