Restaurant Manager
thefactoryng · Lagos, Lagos, Nigeria
About The Role
We are looking for a Restaurant Manager to oversee the daily operations of a casual dining restaurant, ensuring smooth service, effective team management, and a great customer experience. Key Responsibilities * Oversee the day-to-day operations of the restaurant. * Supervise, train, and motivate restaurant staff. * Ensure excellent customer service and handle customer complaints professionally. * Monitor food quality, presentation, and service standards. * Manage staff schedules, attendance, and performance. * Monitor inventory, stock levels, and minimize wastage. * Ensure compliance with food safety and hygiene standards. * Monitor daily sales, cash handling, and operational expenses. * Coordinate between the kitchen and front-of-house teams for smooth service. * Prepare regular operational reports for management. Requirements * HND/BSc in Hospitality Management, Business Administration, or a related field. * 2–3 years of experience in restaurant management or a similar supervisory role. * Previous experience in a casual dining or hospitality environment is preferred. * Strong leadership and team management skills. * Excellent communication and customer service skills. * Good understanding of restaurant operations and inventory management. * Strong organizational and problem-solving skills. * Ability to work in a fast-paced environment. * Willingness to work flexible hours, including weekends and public holidays when required
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