Skate Guard

DescriptionJOB SUMMARY: The Skate Guard is responsible for maintaining a safe and friendly environment during skating activities at the Centennial Recreation Complex. As the first point of contact for customers, the Skate Guard must be well-informed, able to communicate effectively, and friendly, while fostering an atmosphere of compliance with park district guidelines. This position requires excellent customer service skills, skating ability, and a positive attitude. The skate guard primarily reports to the Aquatics and Ice Supervisor and will be managed by the Building Lead on duty during most shifts. This is a PT 3 position, with the benefits listed below

SUPERVISORY RESPONSIBILITIES:

None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prepare the rink for public skate sessions (setting cones on the ice, playing music, checking rental skates)

Communicate facility expectations with patrons and promote safety during all skating activities including: public skate sessions, private rentals, birthday parties, and large figure skating/hockey events

Distribute and collect rental skates from patrons before and after parties and public skate sessions, wiping down skates and storing them properly, using the pre-arranged sorting system

Assist the Building Lead with room setup and take down as it relates to parties and special events

Actively contribute to the Park District's sustainability goals

Actively uphold and contribute to the Wilmette Park District Comprehensive and Strategic Plan, including the Guiding Principles and Strategic Priorities

Perform other related duties as assigned, based on agency needs

SAFETY RESPONSIBILITIES:

Actively support the safety program that will effectively control and reduce accidents

Obey the practical safety rules, regulations, and procedures established by the Wilmette Park District safety program that is pertinent to the activities conducted by the department.

Become familiar with and adhere to the safety procedures of the Wilmette Park District, including but not limited to fire, severe weather, and evacuation protocols

Promptly report all unsafe actions, practices, or conditions observed to your immediate supervisor or the Human Resources/Risk Management division.

Attend and participate in required safety training

Report all accidents and incident reports that occur under the area of responsibility to the immediate supervisor.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

Must be at least 15 years of age.

Entry-level position

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Temperatures below 40 degrees while on the ice

Frequently required to walk and skate

The noise level is moderate to high at times

Frequently required to use hands to handle or feel objects, tools, or controls

The employee must regularly lift and/or move up to 25 pounds

CERTIFICATES, LICENSES, REGISTRATIONS:

None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Temperatures below 40 degrees while on the ice

Frequently required to walk and skate

The noise level is moderate to high at times

Frequently required to use hands to handle or feel objects, tools, or controls

The employee must regularly lift and/or move up to 25 pounds

HOURS:

Monthly availability must cover at least 50% of all available shifts

Summer shifts may include Mondays, Wednesdays, and Fridays from 12:30pm to 3:00pm, as well as Saturdays and Sundays during the same hours.

School year schedule changes may include Saturday and Sunday from 12:30pm to 3:00pm, along with occasional days off, rink special events, and school breaks.

PT3 employees working fewer than 600 hours receive the following benefits: individual skating membership; individual pool and beach membership; one beach parking decal; 25% off the resident rate for golf off peak limited play (employee and family); 25% off the resident rate for tennis membership (employee and family); individual fitness membership with 25% off the resident rate for family; 25% off the resident rate for recreational program classes, group lessons, ice private lesson rental, and facility rental (employee and family); and golf and tennis pro shop items at cost + 15%.