Guest Services Representative

GSRRPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM is an experiential entertainment experience leading with multi-level high speed go-kart racing, immersive gaming arenas and attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection.

Recently recognized as one of Fast Company’s Most Innovative Companies, RPM Raceway continues to cement its status as a leader in the “competitive socializing” and gaming sectors.

What You'll Do:

Welcome guests and provide exceptional customer service
Assist with check-in, reservations, and attraction registration
Answer guest questions and resolve concerns with professionalism
Process transactions accurately and efficiently
Help create a fun, positive, and memorable experience for every guest

What We're Looking For:

Outstanding communication and interpersonal skills
Positive attitude and strong attention to detail
Ability to multitask in a fast-paced environment
Cash handling and customer service experience preferred
Availability to work evenings, weekends, and holidays