Middle School Receptionist

DescriptionSummary of Position: The Middle School Receptionist is the primary point of contact for the middle school office. Key areas of responsibility include daily attendance accuracy and tracking, front desk and parent communication, general student support, campus parking coordination, and office and event support.

Hours of Work: Full-Time Year Round, (6.5 hrs/day, 32 hours/wk) Monday – Friday

Positions Classification: Non-Exempt

Reporting Relationship: Principal / Vice Principal

Duties & Responsibilities

Attendance Coordination

Tracks attendance according to the school's attendance policy

Ensures the accuracy of attendance by period

Record all attendance immediately on the day of the absence or tardy

Creates and maintains a shared document tracking excessive absences and tardies

Updates attendance records using tardy slips

Communicates with the principal regarding any student with an extended absence (illness, injury, or unknown), providing the student's name, grade, and parent contact information so the principal can follow up directly

Communication & Front Desk Support

• Answers calls and emails from parents
• Sends mass emails to students or parents on behalf of a teacher, administrator, or staff member
• Sends emails to faculty at the request of the administration

Student Support

• Supervises in-school suspensions
• Distributes forms to students, teachers, and parents that cannot be found online
• Creates log entries for teachers, as needed
• Completes help desk requests for teachers and administration
• Supplies teachers with classroom supplies as needed
• ​​​​​​​Office & Event Support
• Creates certificates for teachers/coaches for school- or sports-related recognition
• Distributes and sells yearbooks
• Creates spreadsheets for the office, administration, and teachers
• Helps coordinate ticket sales for dances, in support of ASB
• Collects locks at the end of the year and distributes locks at the beginning of the year

Qualifications

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Prior office, receptionist, administrative assistant, school office, or customer service experience preferred.
• Ability to communicate clearly, calmly, and professionally with students, parents, faculty, staff, and administrators.
• Strong organizational skills and attention to detail, especially when managing attendance, records, forms, student information, and parent communication.
• Ability to maintain confidentiality regarding student records, family information, discipline matters, attendance, and other sensitive school information.
• Ability to manage multiple tasks in a busy school office environment while remaining calm, welcoming, and professional.
• Basic computer proficiency, including email, spreadsheets, document creation, data entry, and school information systems.
• Experience with PowerSchool or similar student information systems preferred.
• Ability to follow established school policies, attendance procedures, safety protocols, and administrative directions.
• Ability to exercise good judgment when assisting students, responding to parents, handling phone calls, and escalating concerns to administration.
• Dependable attendance and punctuality are required.
• Ability to work collaboratively with office staff, teachers, administrators, students, parents, and other departments.

Personal Qualifications

• Demonstrate a strong passion to uphold the Vision, Mission, Statement of Faith, and Core Values of the school.
• Affirms that, as part of the qualifications for this position, he/she is a follower of Jesus who knows the Lord Jesus Christ as Savior.
• Supports an environment where the entire h