Front End Clerk/Cashier (Tacoma)

Position Description & ResponsibilitiesReports to: Front End Assistant Manager
FLSA Classification: Non-Exempt
Hours: Full Time

Position Responsibilities

• Checks out all customer purchases accurately and efficiently using electronic scanning cash register.
• Accurately collects payment for all customer purchases, including cash, checks, debit and credit, EBT, and gift cards. Provides accurate cash change as required.
• Opens and closes out tills and registers according to procedures, while maintaining consistent cash accuracy throughout scheduled shift.
• Assists customers with grocery bagging as well as assistance to transportation with purchases, per department procedure.
• Stock, rotate, face, and clean items around register and in other departments per procedure or as directed.
• Maintain the cleanliness of register area per procedure.
• Order product and verify, catalog, and code invoices per procedure.
• Creates a friendly and welcoming environment by greeting customers at the register and acknowledging customers in the store.
• Answer customer questions and make product recommendations based on individual customer needs and lifestyle.
• Creates a uniquely valuable shopping experience and more fully engages our customers by seeking out information and assistance from others to meet customer needs and exceed customer expectations.
• Assist other Front End clerks and staff in other departments as directed.

Position Qualifications
Position Qualifications

• Ability to consistently, effectively, and respectfully listen and communicate with customers from our diverse community with different needs, as well as coworkers.
• Proven ability to provide effective, authentically friendly customer service to a culturally diverse community.
• Must be available to work nights and weekends.
• Proven ability to effectively listen and communicate with customers and co-workers.
• Solid arithmetic skills, with a proven, consistent ability to receive cash payments, provide accurate change, and open and close cash tills.
• Ability to read, understand and apply various documents such as a department manual, standard operating procedures, employee handbook, union contract, etc.
• Ability to prioritize work tasks and maintain focus in a fast-paced environment.
• Valid WA State Food Worker Card.

Other Valuable Experience

• Prior retail or customer service experience, or experience in retail grocery, natural foods, or cooperatives.
• Prior cash handling and electronic point-of-sale experience.
• Knowledge of natural foods and/or cooperatives.
• Fluency in languages other than English.

Physical Demands

• Required frequently: Standing, reaching, grasping, twisting, repetitive wrist movement, keyboard operation, and fine hand manipulation.
• Required occasionally: Walking, lifting and grasping above the shoulders, kneeling, squatting, pushing, and bending.
• Will be required to handle meat, seafood, dairy, and other animal products.