Account Manager (3611)
ADMINISTRATIVE RESOURCES OPTIONS GROUP · Cleveland, OH 44113
About The Role
DescriptionAdministrative Resource Options is looking for an Account Manager
The Account Manager performs site-specific operational functions as determined by ARO and the client. Responsible for the overall
livelihood of the account — overseeing day-to-day operations, training and developing staff, building client
relations, and managing administrative paperwork. This is a working management position.
Essential Functions & Additional Responsibilities
Performs all functions and duties of an Office Services Associate, as applicable
Addresses and facilitates the resolution of employee questions and problems
Initiates and leads special ARO projects and teams in conjunction with management
Trains, develops, and motivates all staff at the site
Supervises all staff at the site
Enforces the company's quality standards
Processes administrative paperwork, data collection, and information gathering
Completes projects assigned by management and/or client
Maintains a clean and organized account
Supervises 1–5 staff
QualificationsMinimum of two years of previous management experience required. Previous industry experience is helpful but not
required. Excellent communication and organizational skills are required.
Required qualities: customer-service oriented, dependable, enthusiastic, punctual, organized, self-directed, selfmotivated, and a strong team player.
Physical Demands
Must be able to perform light-to-medium lifting (up to 50 lbs.) and push wheeled carts and/or dollies. Requires a
large amount of time spent standing and walking
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