Showroom Manager

DescriptionPhantom Fireworks, the industry leader in retail sales of consumer fireworks, is seeking a high-energy, self-motivated, and customer service–oriented individual to join our Retail Management Team in the showroom!

Key Responsibilities:

Oversee all aspects of store operations, ensuring a safe, clean, and fully stocked environment
Recruit, interview, hire, train, schedule, and manage store employees
Ensure compliance with company policies; document and report any infractions
Provide ongoing coaching, performance evaluations, and make termination recommendations as needed
Maintain strong knowledge of POS systems, inventory, and ordering processes
Manage inventory levels and oversee post-season returns to the warehouse
Inspect rental equipment (generators, trailers/containers) for safety and functionality
Handle all cash management duties, including daily balancing, deposits, and reporting to corporate
Complete weekly reconciliations (banking, expenses, payroll, petty cash) and track expenses for budgeting
Ensure proper staffing levels during peak/seasonal periods
Deliver high levels of customer service through product knowledge and team support
Assist with permitting, inspections, and required compliance activities
Attend required trainings, meetings, and annual conferences (may require travel)
Perform other related duties as assigned

QualificationsQualifications:

Leadership experience in retail or operations management
Strong organizational, multitasking, and problem-solving skills
Experience with cash handling, reporting, and basic financial reconciliation
Proficiency with POS systems and inventory management
Ability to lead, train, and develop a team
Strong communication and customer service skills
Ability to work flexible hours, including travel for training/conferences
Ability to work seasonal hours