Volunteer Supervisor

DescriptionJob Title: Volunteer Supervisor

Travel Requirements: Moderate

Status: Full Time

Supervisor: Youth Program Manager

Location:

Direct Reports: 3

About CMFCAA

The Central Missouri Foster Care & Adoption Association is a not-for-profit agency that educates, supports, and advocates for foster, adoptive, & kinship children, youth, & families in central Missouri by offering services & partnering with community & governmental agencies to develop healthy & self-sufficient individuals & families.

Currently, we are assisting over 640 foster families, over 1400 foster children, over 400 adopted children in our service area. Our goal is to be a support to the families, children and youth in this area, and we work tirelessly to provide much needed services to them.

Position Summary

The primary job duty of the Volunteer Department is to integrate volunteers with a passion for our mission and the families we serve. We must be Stewards of our support, be it in time, talent, or treasure. The Volunteer Supervisor is responsible for ensuring the organization has enough volunteers to fulfill its service mission. To meet that goal, a Volunteer Supervisor must perform a variety of duties involving volunteer recruitment, training, and program planning. This is a dynamic individual that plays a critical role in the success of our programs by recruiting, developing, training, and retaining volunteers to support CMFCAA’s various programs. They will oversee the coordination and administration of all aspects of our ongoing volunteer programs, including planning, organizing and supervising program activities. The Volunteer Supervisor works with Volunteer Coordinators and volunteers in all 24 counties served by CMFCAA to integrate volunteers in all aspects of the business to optimize utilization of resources. In addition, the Volunteer Supervisor is responsible for all aspects of volunteer event coordination and planning. They will be a strong advocate for our foster care education and community outreach efforts.

Essential Functions/Job Expectations

Develop continuing education opportunities to deepen volunteers’ understanding of all aspects of CMFCAA

Recruit, engage, and retain volunteers for appropriate program activities

Participate in public presentations of CMFCAA programs and services

Able to work independently and be self-motivated

Develop, maintain, and update key elements of the volunteer program, including working with HR to create detailed written job descriptions of all volunteer positions

Schedule volunteer orientation and training for new and incoming volunteers

Manage the volunteer onboarding and schedule to fill all operational needs

Responsible for filling all volunteer spots needed to run CMFCAA events

Proactively build relationships within the community to develop new partnerships

Maintain volunteer database for reporting purposes

Communicate with all departments of the organization to identify available opportunities and needs for volunteers

Keep all volunteers informed about CMFCAA and opportunities for involvement

Ensure volunteers are satisfied by creating a healthy work environment

Maintain files, records, applications, and other data concerning the volunteer program

Write and publish guidelines, best practices, and procedures for the volunteer program

Coordinate volunteer recognition and appreciation events and activities

Strong leadership skills with the ability to motivate and encourage others

Responsible for managing 100+ volunteers, 3 volunteer coordinators, service-learning students, and interns.

Other duties as assigned

Travel is required for programs/events held within the service counties. There is up to 50% travel with this position

Evenings, nights, and some weekend work may be required

Core Competencies

Time Management

Customer focus

Teamwork and cooperation

Resourcefulness

Flexibility

Commitment

Decision making

Qualifications/Credentials

Bachelor’s Degree in a human service-related field is preferred

1 year of supervisory experience is required

3 years of experience in volunteer management is preferred

Must have a clean driving record to be eligible for company vehicle use

Must have reliable transportation