Fleet Manager (Night Dispatch)

DescriptionDuties and Responsibilities:

Create and modify drivers’ schedules independently as dictated by customer needs and to ensure the most efficient delivery to customers
Monitor fuel usage and make independent decisions about when and where to deliver fuel, including decisions regarding diverting loads, cancelling deliveries and adding deliveries as needed;
Determine number of trips and vehicles to run, assign drivers and equipment to runs;
Supervise drivers including ensuring the safety of drivers' loads
Coordinate daily terminal activities by taking customer delivery orders via, telephone, fax or in person;
Review and complete the order process and prepare the schedules for local and long-distance moves
Ensure that drivers follow direction of Fleet Managers with respect to load diversions and changes to routes
Use judgment in determining whether a driver appears fit for duty and send drivers home who do not appear capable of working safely
Comply with all Federal, State and local rules & regulations
Aid drivers in locating difficult addresses
Independently investigate and resolve customer complaints
Interpret and enforce company policies
Reinforces compliance of company safety policy with drivers while loading, unloading and driving.

QualificationsKnowledge and Skills:

Strong oral presentation skills
Strong to intermediate computer skills
Able to multi-task and work in a fast-paced environment
Ability to work independently
Ability to work on a salary basis with a non-standard schedule and fluctuating hours.

Education and Work Experience:

Bachelor’s degree preferred
Dispatch experience highly preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will occasionally lift up to 10 pounds. Reaching, handling, fingering, and feeling required in use of keyboard, calculator, computer, telephone, files, etc. with use of both hands. Speaking, hearing and seeing is also necessary.