Wire Transfer Clerk

Description

• Notify officers of negative balances or other account-specific issues.
• Shred documents in accordance with federal, state and industry regulations.
• Process wire transfers, domestic and international, and ensures all required documentation is collected and completed, as well as, maintaining records of such transfers.
• Process wire returns and/or rejects.
• Perform the Call Back procedures on all wire transfer request that are completed by fax, e-mail, cash management, and phone requests.
• Communicate well with internal and external customers by e-mail and phone calls.
• Handle research requests as needed.
• Train to be back-up to department co-workers, as assigned.

Qualifications

• High school diploma or GED required.
• Minimum 2+ years of banking experience with a strong understanding of wire transfers.
• Basic knowledge of federal banking regulations, including BSA, AML laws, and OFAC Sanctions Programs.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Strong ability to operate office equipment, including scanners, image systems, and printers.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and ability to prioritize tasks effectively.
• Detail-oriented with a high degree of accuracy and a proactive approach to problem-solving.
• Ability to work independently while also collaborating with team members.