Front Counter

DescriptionThe Riverside Metro Auto Group provides pristine, top-notch customer service. We provide team members with top-notch training to give our customers the best possible experience. Our overall mission is to create an incredible vehicle buying experience when entering our facilities.

Job Overview:

The Parts Front Counter Associate sells parts to all customers and interacts with outside stores, body shops, etc to provide parts.

Key Job Responsibilities include:

Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information in a professional manner.
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level of service to internal and external customers.

QualificationsRequired Skills/Abilities:

Strong interpersonal communication skills
Initiative and attention to detail
Flexibility to adapt to the changing needs of the department and manage time efficiently.
Clean DMV driving record
Bi-lingual is preferred but not required.

Physical Requirements:

Periods of sitting, standing and walking throughout shift.
Must be able to lift up to 50 pounds at times.

Shifts may include weekends, evenings and some holidays.