Admissions Co-Op

DescriptionEmployer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233

Department: Admissions

Status: Non-Exempt

Supervisor Contact Information: Nita Hughes, Manager, Admission Visits and Events Planning | <[email hidden]> | 513-244-4229

Pay: The Student Employee Pay Wage Policy can be found on myMount

Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester

Purpose: The co-op serves as an assistant to the administrative and professional staff of the Office of Admission. The co-op reports directly to the Manager, Admission and Events Planning.

Duties & Responsibilities:

ASSIST WITH CAMPUS VISITS, TOURS, GROUP VISITS AND ADMISSION EVENTS

Attend and assist with Admission Department events (large open houses/ recruiting events) | 7 per academic year
Attend and assist with Admission Department Group visits, assist with group campus tours
Give campus tours as needed during regularly scheduled hours of work
Provide first class customer service to all visitors, maintain professional demeanor with students/ visitors and within the Admission Department
Assist with some coverage of Thursday evening and Saturday Admission visits | approximately 8-10 Saturdays and 10 Thursdays per academic year as applicable/ as needed and assist with related campus tours as applicable/ as needed
Welcome guests of the Office of Admission, assist at the Admission Front Desk providing coverage as needed, answering phones and assisting visitors with wayfinding to various departments
Proactively assist with Admission Department daily work and projects as needed

ASSIST WITH COORDINATION OF THE CAMPUS AMBASSADOR (CA) PROGRAM

Assist with recruitment of new CAs: assist with setting up appointments for interviews and setting up shadowing days, etc. as needed
Provide training to new/ existing CAs in conducting campus tours and assist with training on events coverage
Help with the training of new CAs in all aspects of the CA role within the Admission Department

ASSIST WITH COORDINATION OF THE OFFICE OF ADMISSION'S SOCIAL MEDIA

Assist with generating, creating, and posting content on social media - Twitter, Instagram, Facebook, TikTok
Work with Admission Department as needed to create graphic design pieces using Canva/ other
Assist with designing and updating Admission Department materials and events materials as needed

ASSIST WITH PROSPECTIVE STUDENT OUTREACH

Texting/ e-mailing prospective students regarding majors, upcoming Admission events, answering questions, etc.
Calling prospective students, writing postcards, sending emails and helping with Admission campaigns, other work as applicable
Assist Admission Services Representatives, Admission Counselors and Admission Department Staff with daily work and projects as applicable

ASSIST WITH VARIOUS ADMISSION OFFICE TASKS

Compile mailings, replenish marketing materials, file documents, compile prospective student folders, prepare giveaways
Complete AVI meal ticket documentation as approved
Complete Admission visit student campus visit excuses
Enter Group and Individual visit information cards for Traditional and Transfer prospective students in Slate, enter and compile visit survey form data weekly, etc.

OTHER EXPECTATIONS & DUTIES AS ASSIGNED

Dress code when on-campus: business casual professional attire required for public facing work within the Admission Department and for specific events/functions
Work with/ support Traditional/ Transfer/Adult and Graduate Admission teams as requested/ required
Train with Admissions Counselors to provide back up as needed and to assist with Admission Counselor duties as assigned
Maintain a high level of enthusiasm and professionalism when working with prospective students, their families, and CAs
Assist Admission Counselors with projects as needed; compile stats, mailings, files, etc.
Assemble and distribute admission material for other departments upon request
Send gifts for charitable events and high school activities upon request
Set up admission table displays/ assist with events for campus activities
Develop sound record keeping and filing procedures
Perform other duties as assigned

Qualifications

QUALIFICATIONS

Must be currently enrolled student at Mount St. Joseph University
Must have successfully completed, or will be taking CED 220.
Ability to work on own initiative, independently, and to meet/ exceed deadlines
Well organized, punctual, and reliable
The ability to communicate sensitively and tactfully, both orally and in writing, with individuals at all levels within the University

To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.

A review of resumes will begin immediately and continue until the position is filled.

Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.

Mount St. Joseph University is an Equal Opportunity Employer