Regional HR Generalist

DescriptionPosition Summary

The Regional HR Generalist is responsible for administering and supporting the daily operations of the Human Resources (HR) department in assigned regions, including onboarding, benefits administration, leave management, and policy enforcement. The Regional HR Generalist balances strategic thinking with hands-on execution, addressing both long-term goals and day-to-day HR demands to foster a positive, productive, and compliant work environment. This role requires a high level of confidentiality. A successful Regional HR Generalist is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. The Regional HR Generalist must also be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities

Ensure all pre-hire paperwork is completed and processed in Paycom HRIS before the employee’s start date

Ensure all new hire documents (I-9 forms, W-4s, direct deposit forms, etc.) are correctly completed and filed

Maintain and update employee records in compliance with labor laws and company policy

Partner with Regional Admins to continuously assess the onboarding process for efficiency and effectiveness

Administer a variety of associate benefits programs, including group health, health savings accounts (HSAs), dental and vision, life insurance, 401(k), and wellness benefits; Ensuring all required documentation for benefits enrollment is completed within deadlines

Manage daily benefits processes for medical insurance, such as enrollments, COBRA, terminations, changes, beneficiaries, and death claims

Handle 401(k) paperwork including rollovers, QDROs, QMCSOs, distributions, loans, and hardship withdrawals.

Verify monthly premium statements for all group insurance policies and maintain statistical data related to premiums, claims, and costs. Resolve any administrative issues with carriers

Distribute materials for benefits orientations, open enrollment, and summary plan descriptions. Provide support to group benefits associates, home office associates, and field staff

Administer the employee education reimbursement program

Manage FMLA and other provincial leave processes, including gathering and completing necessary paperwork, determining eligibility, and requesting medical certifications

Maintain communication with associates on leave to facilitate a smooth and timely return to work, acting as a liaison between associates and managers when needed

Serve as the point of contact for employee and management inquiries regarding leaves of absence and workplace accommodations. Coordinate with the HR & Payroll Manager as needed

Ensure company adherence to legal standards, including FMLA, ADA, FLSA, EEO, and other labor regulations

Collaborate with employees to determine reasonable accommodations to ensure professional success and provide resources and services

Audit tasks processed by HR Generalists each pay period to ensure compliance with company policies and procedures

Recommend revisions to company policies to ensure adherence to federal, state, and local regulations

Handle employment-related inquiries from employees and supervisors, escalating complex or sensitive matters to the Employee Relations Manager / HR & Payroll Manager

Recommend revisions to company policies to ensure compliance with federal, state, and local employment laws

Maintain and update HR folder with accurate department information for all employees

Assist with Paycom tasks as needed

Troubleshoot associate Paycom Portal access issues and questions timely

Upload necessary documents into Paycom cloud storage

Research HR questions received through Ask Here and email, and provide excellent customer service in a timely and positive manner

Actively stay up to date on HR trends and best practices as well as employment laws and regulations

Actively participate in a positive team environment through teamwork, communication and excellence in service; Communicate regularly with the Human Resources, Payroll and Recruiting teams

Actively demonstrate the values of the Weidner Customer Service Vision to team members, associates and external customers

Benefits & Perks

At Weidner Apartment Homes, we value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Eligible on-site employees enjoy:

Health & Wellness

Medical, Dental, and Vision Insurance

Employer-paid Basic Life Insurance

Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost

Financial Benefits

• 401(k) Retirement Plan with company match of up to 4% of your eligible income
• Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance
• Time Away from Work
• Vacation accrual, with no usage waiting period upon accrual
• Sick time accrual, with accrued time usage eligibility after 60 days of employment
• Nine company-designated paid holidays annually

Housing Benefits

• Employee apartment discount available at Weidner communities, subject to availability and community guidelines
• Join Weidner Apartment Homes and become part of a team that values your contributions and invests in your success.

QualificationsQualifications

• 2+ years of experience in human resources
• Strong knowledge of employment law, labor standards, and HR best practices and ability to interpret and apply sections of laws, guidelines, regulations, and policies
• Knowledge of federal and state FMLA, ADAAA, and pregnancy leave requirements; Specialized certification or training on FMLA/leave administration preferred
• Professional HR certifications such as PHR, SHRM-CP, or similar preferred
• Excellent communication and interpersonal skills with the ability to handle sensitive situations with diplomacy and discretion
• Strong problem-solving and conflict resolution abilities
• Attention to detail and ability to manage multiple cases and large projects simultaneously
• Strong ethical standards and the ability to maintain confidentiality
• Proficiency in HRIS and case management tools
• Experience with Paycom and Paycom Reporting desired
• Consistent close attention to detail and processes required
• Experienced in Microsoft products is a must (Word, Excel, PowerPoint and Outlook)
• Yardi and Paycom experience preferred; Willing and able to learn new software programs
• High degree of integrity with ability to keep sensitive information confidential
• Detail oriented with strong analytical and investigative skills
• Professional and positive demeanor and excellent interpersonal customer service skills
• Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
• Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
• Work effectively and cooperatively in a team environment and/or independently
• Ability to work outside of normal scheduled hours as needed
• Willing and able to be assigned to other Weidner properties as needed
• Working knowledge of English; detail oriented, well organized
• Valid and current driver’s license, vehicle and vehicle insurance