Admin/Operations Assistant - Cargo Management (Billing)

Job Description POSITION GENERAL SUMMARY To perform the functions which are related to FCZ /DFTZ finance, billing, and credit control. ESSENTIAL POSITION FUNCTIONS To assist Executive and Officer in Credit Control Management process. To assist finance in creating/updating new/existing customer account detail (company name, address, account number, etc) To create sales order through SAP system from eFCZ system. Responsible to collect, print, sort and post all bills issued by Finance Department to customer and compiling the supporting billing documents from eFCZ billing Checking inquiry by customers (credit/debit note and dispute bills). To update total bills and collection on monthly basis Responsible to update & submit payment from customer to Finance Division To perform other task as and when directed by superiors. Key Challenges To ensure the compliance of service standard in issuance of bills and credit control management. Skills A self-starter with strong interpersonal skills who can communicate effectively in a multi-cultural environment A team player who can build positive relations at all levels. Customer Service Oriented Relevant Industries Experience: Prior working experience in a Free Commercial Zone (FCZ), Freight Forwarding, Logistics, or Warehouse Administration is highly preferred / an advantage. Practical exposure to billing processes, data entry, or credit control administration. Skills & Competencies: Computer literate (proficient in Microsoft Office – Word, PowerPoint, & Excel). Good numerical accuracy, strong attention to detail, and willingness to learn operational systems (SAP, eFCZ). Education Sijil Pelajaran Malaysia with: Credit in Bahasa Melayu Passed in English Passed in Mathematics OR Sijil Pelajaran Malaysia Vokasional: Credit in Bahasa Melayu (Code 1104) PNGKA: >2.5 Notes: Please attach your SPM or SVM Certificates Additional Information Open for Malaysian citizens only. Please be reminded that only online applications will be entertained. Applications should reach us by 18 August 2026. Only the shortlisted applicants will be notified.