Tech Consultant Management- Czech speaker at Cross Border

About The Role

On behalf of our client, we are looking for a Czech Customer service representative for the Tech industry.

If you want to turn your passion for Smartphones and the latest technology into action in customer service helping people with their devices and creating unique experiences then Apply here!

What You’ll be Doing

Manage inbound calls/chat/emails and customer service inquiries;
Provide accurate, valid, and complete information;
Identity customers’ needs to achieve satisfaction;
Keep records of customer interactions, process customer accounts, and file documents;

Requirements

Native / Fluent level in the Czech language;
B2-level English skills;
Strong phone contact handling and active listening skills;
Ability to multitask, prioritize and manage time effectively;
Exceptional problem-solving and ability to respond to different types of characters;
Adaptive skills and team spirit;
Pleasant and positive attitude;
Located in Greece or in the EU;

Benefits

What we offer

Complete support to help you ease your relocation to Greece we cover your flight tickets expenses, hotel accommodation, finding an apartment;
Salary of 1300,72€ gross x 14 month;
The bonus of 250€ monthly;
The working hour of Mon - Fri 9 -18;
Private Health Insurance;
Full training by certified instructors;
Professional growth & development opportunities;
Special events as well as community & social responsibility initiatives;
Free online Greek language course;