Sales & Patient Conversion Specialist

About the Role

We are recruiting on behalf of a rapidly growing medical aesthetics and wellness practice looking for a high-performing Remote Sales & Patient Conversion Specialist to join the team.

This is not a traditional appointment-setting role. The primary objective is to generate revenue by following up with leads, converting consultations into high-value treatments, and reactivating existing patients who have previously expressed interest but never booked.
The ideal candidate will have proven sales-closing experience within the med spa, aesthetics, beauty, or healthcare space and be confident discussing treatments and guiding prospective clients toward making a purchasing decision.
The role will initially be part-time (approximately 20 hours/week), with the potential to grow into a full-time position as the practice continues to scale.

Key Responsibilities

Follow up promptly with new inbound leads via phone, SMS, email, and CRM
Qualify prospective patients and understand their treatment goals
Conduct consultative sales conversations and confidently close high-ticket treatment packages
Follow up with prospects who have not yet committed and overcome common objections
Reactivate dormant and previously lost leads from the existing patient database
Identify opportunities to upsell and cross-sell appropriate treatments and packages
Maintain consistent follow-up sequences to maximize conversion
Manage and update lead and patient information within the CRM
Track prospects through the sales pipeline and ensure no opportunities are missed
Coordinate appointments once a client has committed
Maintain excellent communication and a premium client experience throughout the sales process
Provide feedback on lead quality, objections, conversion rates, and opportunities to improve the sales process
Assist with general administrative tasks related to sales and patient coordination when required

What We're Looking For

Proven experience as a sales closer, preferably within a med spa, aesthetics, cosmetic, beauty, wellness, or healthcare environment
Demonstrated ability to sell high-ticket services or treatment packages
Comfortable handling sales conversations over the phone and through messaging
Confident, persuasive, and personable without being overly "salesy"
Strong objection-handling and negotiation skills
Highly proactive with excellent follow-up habits
Comfortable working toward revenue and conversion targets
Able to work independently and take ownership of the sales pipeline
Strong written and spoken English
Excellent organizational and administrative skills
Experience working with a CRM; GoHighLevel (GHL) experience is highly preferred
Comfortable learning and discussing aesthetic treatments and services

Ideal Candidate
The ideal candidate is a natural closer who understands the med spa customer journey.
You should be commercially minded and motivated by results, while still being empathetic and professional when dealing with patients. You understand that selling aesthetics is about understanding what a client wants, building trust, educating them appropriately, and helping them feel confident in their decision.
We're particularly interested in candidates who have previously sold high-value aesthetic treatments, packages, memberships, or procedures, rather than candidates whose experience is limited to booking appointments.
Performance & Growth
This position has a strong performance-based component, with commission opportunities tied directly to closed revenue.
The structure is designed to reward candidates who consistently generate results:

5% commission on closed revenue
8% commission when achieving 10+ deals per month
10% commission on successfully reactivating leads from the existing patient database

There is significant opportunity for the right person to grow with the business and transition from part-time to full-time as patient volume increases.
Schedule

Part-time: approximately 20 hours/week to start
Flexible scheduling around the practice's needs, with availability during key sales and patient-contact hours
Potential to progress to full-time as the business grows

What Success Looks Like
Success in this role means:

New leads are contacted quickly and consistently
More consultations turn into paying patients
High-value treatment packages are being closed
Old and dormant leads are being reactivated
The practice has fewer missed sales opportunities
The owner is no longer the bottleneck for sales and follow-up
Revenue generated by the role consistently exceeds the cost of the hire

This is an excellent opportunity for an experienced med spa sales professional who wants to take ownership of a growing practice's sales pipeline and be directly rewarded for the revenue they generate.