AI Operations Intern

Apprenticely is working with our company partner, Overroute to add a rotational AI Operations Engineer Intern to their team in Lowell, Arkansas!

Our Apprenticely Internship Program is a three-month program that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team. Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand.

About Overroute

Overroute is an AI-native freight operations platform, built out of a venture studio partnership with J.B. Hunt, one of the largest carriers in North America. Our agents are in production now: monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions across a network that moves millions of loads a year. Interns work onsite at J.B. Hunt, directly with Overroute team members and next to the operators running it.

The Role & Rotational Structure

This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks:

1. Customer Success Track

• Onboard, train, and enable 5 J.B. Hunt business units.
• Triage incoming user feedback and track AI adoption unit-by-unit.
• Perform quality assurance checks on agent output before it reaches live operators.

1. Product Track

• Analyze user behavior and document real-world freight operations workflows.
• Conduct user and competitive research.
• Scenario-test new agentic AI capabilities prior to live enterprise rollout.

1. Forward Deployed Engineering Track

• Partner with Forward Deployed Engineers on live production deployments.
• Pull, clean, and validate live data feeds.
• Execute integration and regression testing, and build internal tooling to eliminate manual overhead.

Who We Are Looking For

We do not require a background in logistics. We hire students across Supply Chain, Business Analytics, Computer Science, and Engineering.

You will thrive here if you

Are Process-Curious: You care about how things actually work in practice, not how they look on a slide deck. You have dug into a real process at a job, an internship, or a student org and can describe where it broke down.

Ask & Pursue: You are comfortable asking a basic question of an experienced operator and chasing it to the root cause. Tell us about a time the obvious question turned out to matter.

Communicate Clearly: You can explain a problem in writing, in a few sentences, to someone who was not in the room. Explaining what you found is half the job.

Thrive in Ambiguity: You have started something before anyone asked you to. Tell us what it was and how far you got.

Want Ownership: You have been the person responsible for something ending well, not just for finishing your own part of it.

AI-First Mindset: You have built something with AI tools, not just chatted with them. A prompt system, an automation, a script, a small agent. You can explain how it works and where it breaks.

Program Structure & Logistics

• Location: Onsite in Northwest Arkansas at J.B. Hunt. Proximity to real operators is essential.
• Mentorship: Matched with one Overroute owner with defined scope and weekly check-ins.
• Schedule: Part-time during the academic year, full-time during summer.