About The Role

PULL FORWARD. FULL FORCE.

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Rail Force One Germany, based in Duisburg, specializes in freight transport with our reliable train drivers and high-performance trains, ensuring that cargo arrives safely at its destination.

We are looking for an experienced Dispatcher to join our team. With our modern locomotives, we serve industrial sites throughout Europe. Our focus is on operating safely and to a high standard around the clock.

Tasks

You monitor and control the operational deployment of our locomotives, wagons, and personnel in national and international freight transport
You coordinate and order train paths in close consultation with internal and external partners
You monitor ongoing rail operations and all train movements in real time
You coordinate measures in the event of operational disruptions such as line closures, accidents, or extraordinary events and ensure safe operations
You proactively inform customers about delays, cancellations, or schedule changes and develop practical alternative solutions
You ensure compliance with all safety regulations, operational requirements, and quality standards
You work closely with internal departments such as maintenance, engineering, and human resources, as well as with international partners
You ensure a structured and complete shift handover
You carefully document timetables, operational changes, disruptions, and performance indicators
You use and maintain rail-specific IT and dispatching systems for planning, monitoring, and evaluating operations