Service Advisor

Term: Full Time, Permanent

Our valued and professional client is looking for a Motor Trade Service Advisor to work with their friendly team.

Requirements for a Service Advisor

• Excellent communication skills;
• Commitments to delivering customer excellence;
• A good standard of verbal and numerical reasoning;
• Computer literacy with a keen eye for detail;

Good Telephone Manner;

• Previous experience in a target driven role desirable but not essential;
• Hold a full driving licence as you will be moving cars around;

Your key responsibilities of a motor trade service advisor will include

• Managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Department and the customer.
• Accurately qualifying and documenting the customer’s needs and requirements.
• Confirming information such as the customer’s contact details and payment method.
• Calculating workshop capacity using a bespoke system.
• Managing the allocation and administration of courtesy service vehicles.
• Ensuring that customers fully understand the work that has been carried out.
• Proactively addressing any issues.

Necessary requisites for this position are as follows

• Previous experience in the same or a similar role in the motor trade.
• A full UK driving licence.

• To apply please email your CV in the strictest of confidence today to Nicola MacDonald at Driven Motor Jobs
• Driven Motor Jobs - Motor Trade Recruitment - Bedford, Bedfordshire - Aftersales Executive Jobs in Bedford - Service Advisor Jobs in Bedford