Customer Support Agent | Norwegian & English

Norwegian & English Customer Support AgentElectronic Device Guarantees | On-site – Seville

Seville | Presential role | Full-time (39h/week)

22,000 € gross/year

Use your languages. Build your career in Seville.

Are you a native or bilingual Norwegian speaker with an advanced level of English?

Do you enjoy helping people and working in a professional, international environment?

At Foundever, we are looking for Norwegian & English Customer Support Agents to join an on-site project in Seville, supporting a leading company specialized in electronic device warranties and insurance.

This is a great opportunity to work in a stable, multicultural workplace, develop your skills, and grow with a global company.

Your role

You will be responsible for

• Managing warranty and insurance coverage for electronic devices.
• Handling customer incidents, questions, and claims with empathy and accuracy.
• Providing high-quality service in Norwegian, using English as a working language.
• Ensuring a positive and professional customer experience at every interaction.
• ¿ What we offer
• Temporary contract of 4 months with real possibilities of continuity.
• Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the role offers the possibility to work up to 50% remotely
• Presential position in Seville within a modern, professional office.
• Paid training, delivered online and fully included in the contract.

39 hours per week, 5 working days

• Monday to Friday: 12:05 – 20:05
• Saturdays: 9:00 – 17:00 (only 2 Saturdays per month).

• 22,000 € gross per year.
• Work in an international and multicultural team.
• Additional benefits
• Real growth opportunities within Foundever.
• Free language classes for employees.
• Employee Experience Program with weekly activities.
• Special discounts on technology, private health insurance, and other services.
• Bring a Friend Program with referral bonuses.
• What we are looking for
• Native or bilingual Norwegian level.
• Advanced English level (minimum B2).
• Customer-focused attitude and strong communication skills.
• Previous experience in customer service is valuable but not mandatory.
• Ability to adapt to different customer needs.
• Availability to work on-site in Seville.
• Start date

14/08/2026

• Why join Foundever?
• At Foundever, people come first. We support your professional development, your well-being, and your work-life balance.

Our global wellbeing program includes

• Move Well – physical activity and healthy habits.
• Eat Well – nutrition tips and guidance.
• Live Well – tools for balance, stress management, and mindfulness.
• Do Well – initiatives with positive social impact.
• We are committed to equality, diversity, and inclusion, applying a zero-tolerance policy toward any form of discrimination or harassment, and actively promoting blind CVs.
• ¿ Create your best moments. Join #FoundeverLife.
• Apply now and turn your language skills into a rewarding on-site career in Seville.