Accounts/Collection Executive

About Us

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

We are built for scale.

We are built for complexity.

We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
• Learn more about us at <www.webengage.com>

Requirements

Key Responsibilities

• Customer relationship for collection and solving billing/ledger-related issues.
• Following up and maintaining relationships with external and internal stakeholders
• Basic Knowledge of Tax Compliance like GST, TDS, etc.

Requirements

• Excellent email skills
• Good time management skills.
• A bachelor's degree in business administration, accounting, finance, or related field preferred
• 2+ years of prior experience in corporate/Saas/Startups infrastructure
• Basic computer skills with preferable prior experience working with accounting software like SAP, Oracle, Quickbook, Tally etc
• Strong interpersonal and communication skills to interact with employees, superiors, and customers.
• Team player and self-starter