Product Operation Intern (Next Level Internship)

The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If you are

• A University student studying in Indonesia, OR;
• An alumnus, max. 1 year after graduation

Send in your application now and start your journey to

• Experience working at Indonesia's no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role

By applying through this opening, you are applying specifically for the role of Product Operation Intern

Job Description

1. Delivery operations and squad rituals

Prepare and maintain the artefacts for development team rituals — sprint planning, daily stand-up, sprint review, and retrospective — including agenda, board hygiene, and follow-up notes.

Support release coordination: checklist preparation, release-note drafting, and confirmation that pre-release items are complete.

1. Stakeholder coordination

• Consolidate inputs and requests received from stakeholders into a single tracked list for the Product Manager to triage.
• Circulate meeting outcomes, decisions, and owners within one working day of the session.

1. Project reporting and progress monitoring

• Produce weekly and sprint-level progress reports covering scope completed, scope in progress, open blockers, and variance against the plan.
• Maintain delivery metrics defined by the Product Manager (for example: sprint completion rate, cycle time, defect counts, scope-change count).

1. Product capability and competitor research

• Conduct structured benchmarking of competitor and adjacent products, covering feature design, business process, pricing structure where published, and positioning.
• Produce capability comparison matrices against a defined evaluation framework, with sources cited.

1. Documentation and PRD support

Draft assigned sections of Product Requirement Documents — background, problem statement, user stories, acceptance criteria, non-functional considerations, and open questions — for Product Manager review.

1. UI/UX mockup support

Produce prototypes and mockups to support requirement discussions and product design.

Requirements

Background in Design, Information Systems, Computer Science, Business, or a related discipline.

Mandatory having portfolio containing at least two projects (academic, personal, freelance, or prior internship) that show the progression from problem framing to wireframe to interface design.

Professional proficiency in english

Structured documentation ability — organising unstructured input into a coherent written output.

Proficiency in spreadsheet tooling (Google Workspace or Microsoft 365) for reporting and comparison matrices.

Available for a 6-month internship, with a hybrid arrangement at Jakarta Midplaza

Still got any questions? Shoot us a DM on Instagram at @lifeatmekari

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way