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General Manager: Maumee River Roofing

Serv Recruitment Agency · Fort Wayne, IN

Imported listingfull-time2 months ago

About The Role

Serv, a global executive recruitment partner, is hiring on behalf of our client, Maumee River Roofing, for a General Manager.
Join the Team:
Maumee River Roofing is a growing residential and commercial roofing company headquartered in Fort Wayne, Indiana. Currently generating approximately $6.5M in annual revenue, the company has an ambitious vision to scale to $15M over the next three years while maintaining profitability, accountability, and its people-first culture.
This role represents a unique opportunity to help build the operational foundation that will support the next stage of growth. Reporting directly to Owner Sam Schwartz, the General Manager will become the operational leader of the business, allowing the owner to transition into a more strategic, relationship-focused role while ensuring the day-to-day operation continues to execute at a high level.
To learn more please visit:
<https://maumeeriverconstruction.com/>
Position Responsibilities:
If you are a proven operational leader who enjoys building systems, developing leaders, and scaling growing businesses, this is an opportunity to make a lasting impact. You will lead the daily operations of the company, strengthen accountability across departments, and build the operational infrastructure necessary to support significant growth while preserving the culture that has made the business successful.
This role includes:
Own the day-to-day operations of the business across residential, commercial, office, marketing, sales, and production functions
Lead and develop five direct reports while driving accountability through measurable KPIs
Build scalable operational systems, SOPs, documentation, and training processes
Improve operational efficiency while maintaining strong profitability
Coach leaders through performance conversations and ongoing development
Create alignment across departments to improve communication and execution
Partner closely with the owner on strategic initiatives and future expansion opportunities
Help prepare the business for growth into additional geographic markets
Foster a high-accountability culture centered around teamwork, servant leadership, and continuous improvement
Support long-term leadership development throughout the organization

Qualifications

5+ years leading operations within construction, trades, field services, or a similar operational business
Proven experience managing teams of 10+ employees while holding leaders accountable to measurable KPIs
Demonstrated success building scalable operational systems rather than simply maintaining existing processes
Comfortable making independent decisions and leading difficult conversations when necessary
Experience scaling a business while maintaining culture and profitability
Confident providing constructive feedback and challenging leadership when appropriate
Strong leadership, communication, and organizational skills

Preferred Qualifications

Roofing, construction, restoration, or related trades experience
Experience scaling companies from approximately $5M to $15M+
Commercial construction experience
Experience leading multi-location operations
Existing industry or vendor relationships
Experience implementing SOPs, operational playbooks, and training systems
Our Ideal Teammate Is Someone Who:
Is proactive and accountable
Thinks strategically and executes consistently
Communicates with clarity and confidence
Brings a positive, growth-oriented mindset
Is highly organized and dependable
Embraces learning and feedback
Cares deeply about doing great work
Leads with humility and servant leadership
Builds strong teams through accountability and coaching
Is energized by creating systems that enable long-term growth
Why Join Maumee River Roofing?
Opportunity to become the first General Manager and help shape the future of the business
Direct partnership with an owner who recognizes the need to delegate operational leadership
Strong culture centered around gratitude, teamwork, and personal growth
Meaningful influence over operations, leadership development, strategy, and future expansion
Growing company with a clear vision and significant career opportunity
Relocation assistance available for the right candidate
The Hiring Process
We take our hiring process seriously and evaluate candidates based on both capability and culture fit. Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled. That’s important for you, and it’s equally important for us. Below is a snapshot of what you can expect throughout our hiring process.
Step 1: Introductory interview with a Recruiter
Step 2: Interview with the Founder
Step 3: Team interview with key members of the organization
Step 4: Test Project
Location: Fort Wayne, Indiana
Salary: Starting at $160,000 base salary plus KPI-based performance bonus and profitability bonus. Relocation assistance available.
Serv uses AI tools in our recruitment process, including developing job postings and note-taking during interviews. AI is not used to screen, assess, or select candidates. All resumes are reviewed by a human, and all hiring decisions are made by humans. Any AI-generated output used during the recruitment process is reviewed by a human before action is taken.

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