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WorkforceTech Client #1 | Call Scheduler

SD Solutions · Medellin, CO

RemoteExternal listingfull-time5 days ago

About The Role

  • On behalf of
  • WorkforceTech Client #1
  • , SD Solutions is looking for a talented

Call Scheduler

to engage with existing paying customers proactively.

In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities

  • Make outbound follow-up calls (15-minute sessions) to offer free training sesions.
  • Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities
  • Work closely with the Customer Success team for smooth handoffs and escalations

Working hours

  • 9 AM – 6 PM Central Time (CST)
  • — required

Requirements

Spotless/fluent English

  • — non-negotiable (excellent spoken English is mandatory)
  • Strong willingness to work hard with a
  • high volume of outbound calls
  • daily
  • Confident, positive, and customer-oriented communication style
  • Ability to explain things clearly to non-technical users
  • Highly disciplined and organized
  • All other skills (product knowledge, sales techniques, etc.) can be taught

Working hours

  • 9 AM – 6 PM Central Time (CST)
  • — required

About the company

A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.

By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy

<https://sd-solutions.breezy.hr/privacy-notice>

, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

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