Benefits Specialist | Hoover, AL (Hybrid)

Benefits Specialist
S&A Group | Hybrid (Birmingham, AL)
S&A Group is seeking dependable and professional individuals to join our team as a Benefits Specialists. This role combines client support services, working with individuals who have requested information about our services, and help to get their benefits in place.
This is a structured position with training, clear expectations, and compensation tied to performance.

Responsibilities

Speak with prospective clients who have requested information and guide them through available benefit options
Assist current clients with account updates, billing questions, and general support
Recommend appropriate benefit options based on client needs
Maintain accurate records and follow internal processes
Provide a professional and efficient experience in every interaction

Qualifications

Experience in customer service, sales, or account management preferred
Strong communication and organizational skills
Ability to work independently in a hybrid environment
Detail-oriented and dependable
Access to a laptop or tablet, reliable internet, and a quiet workspace
High school diploma or GED required
Compensation & Schedule
$50,000–$65,000 annually, based on performance
Additional bonuses and incentives available
Hybrid role, fully remote days weekly
What We Offer
Competitive bonus plans
Life and health benefits
Performance-based advancement opportunities
Stable, team-oriented work environment