Sales Intake Manager

We are looking for a driven Sales Performance Manager to lead a team of Intake Specialists in a fast-paced, quota-driven environment. This role is responsible for driving conversion, increasing output, coaching to performance, and holding the team accountable to clear standards and measurable goals. Must be able to manage an onsite team of up to 25 members.
This is not a passive management role. We want a leader who knows how to drive numbers, coach to results, and build a culture where urgency, discipline, accountability, and excellence are the standard. Large teams will have a team operations coordinator to assist with production and operations.

Responsibilities

Lead, coach, and develop a team of Intake Specialists
Drive daily, weekly, and monthly performance against sales and conversion goals
Hold team members accountable to production, attendance, quality, and activity expectations
Conduct call reviews, one-on-ones, team huddles, and ongoing coaching
Identify performance gaps and take action quickly
Use scorecards, data, and reporting to improve results
Develop top performers and address underperformance directly
Partner with leadership to align team performance with company goals
Reinforce Quintessa’s core values through coaching, performance management, and daily leadership

Qualifications

2+ years of management experience in a high-volume, quota-driven sales environment
Proven success leading teams to hit aggressive goals
Strong sales coaching and performance management skills
Ability to manage by numbers, scorecards, and clear expectations
Strong communication, leadership, and decision-making skills
High level of accountability, professionalism, and reliability
A leadership style that reflects Purpose, Resilience, Accountability, Integrity, Success Driven, and Excellence
Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Call Center Performance Manager – Intake
Location: Office
Next Step:
Please complete the following
survey
to be considered for the role.
Company Description
Quintessa Marketing is a high-performance, non-branded marketing and intake company that supports law firms across the country. We help source, screen, and retain personal injury leads by connecting potential clients with law firms positioned to represent their claims. Quintessa Marketing is scaling fast, and we’re looking for people who know how to create growth, not wait for it. Since 2016, we’ve delivered over 100,000 motor vehicle retainers and have doubled in size year over year. We’re building toward a billion-dollar future with a team that values performance, ownership, and impact. We also believe success should give back — 50% of our profits go to charities, schools, and nonprofits.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other protected status under applicable federal, state, or local laws.
Work Authorization
Applicants must be authorized to work in the United States on a full-time basis. Sponsorship is not available at this time.
Please take this assessment as an additional part of the application (please copy and paste if the link does not work):
<https://go.cultureindex.com/p/nbz8IHIP2hXoSVnGe>