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UX Designer

palmpaylimited · Dar es Salaam, Tanzania, United Republic of

On-siteImported listingfull-timeRecently

About The Role

PalmPay
is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.Current company seeking a proactive and experience
UX Designer
with proven experience in
D
evice financing or fintech products
. You will design seamless, conversion-driven user journeys for customers accessing financed devices, from onboarding to repayment. The role requires simplifying complex financial processes into intuitive, user-friendly experiences, especially for mobile-first and emerging market users.

Key Responsibilities

Lead the design of end-to-end UX for device financing (application, approval, disbursement, repayment)
Translate complex credit and financing processes into simple, intuitive user flows
Conduct user research and usability testing to optimize customer experience and conversion
Design wireframes, prototypes, and high-fidelity interfaces for mobile platforms
Work closely with product, engineering, and risk teams to align UX with business and compliance needs
Identify and resolve drop-off points in the financing journey
Ensure clear communication of pricing, repayment terms, and penalties

Requirements

3+ years of UX design experience, with a strong focus on
fintech or device financing
Proven experience designing
loan, BNPL, or asset financing products
Strong portfolio demonstrating data-driven, user-centered design solutions
Proficiency in Figma (or similar tools)
Deep understanding of mobile-first design and emerging market users
Ability to simplify complex financial concepts into clear user experiences
What We’re Looking For
Strong problem solver with a focus on
conversion and usability
Experience in
device finance, telecom, or digital lending platforms
Understanding of credit lifecycle (onboarding
→
approval
→
repayment
→
collections)
Ability to work in fast-paced, cross-functional teams
PalmPay
is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.Current company seeking a proactive and experience
UX Designer
with proven experience in
D
evice financing or fintech products
. You will design seamless, conversion-driven user journeys for customers accessing financed devices, from onboarding to repayment. The role requires simplifying complex financial processes into intuitive, user-friendly experiences, especially for mobile-first and emerging market users.

Key Responsibilities

Lead the design of end-to-end UX for device financing (application, approval, disbursement, repayment)
Translate complex credit and financing processes into simple, intuitive user flows
Conduct user research and usability testing to optimize customer experience and conversion
Design wireframes, prototypes, and high-fidelity interfaces for mobile platforms
Work closely with product, engineering, and risk teams to align UX with business and compliance needs
Identify and resolve drop-off points in the financing journey
Ensure clear communication of pricing, repayment terms, and penalties

Requirements

3+ years of UX design experience, with a strong focus on
fintech or device financing
Proven experience designing
loan, BNPL, or asset financing products
Strong portfolio demonstrating data-driven, user-centered design solutions
Proficiency in Figma (or similar tools)
Deep understanding of mobile-first design and emerging market users
Ability to simplify complex financial concepts into clear user experiences
What We’re Looking For
Strong problem solver with a focus on
conversion and usability
Experience in
device finance, telecom, or digital lending platforms
Understanding of credit lifecycle (onboarding
→
approval
→
repayment
→
collections)
Ability to work in fast-paced, cross-functional teams

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