Product UX/UI Designer

About the Role

We are looking for a Product UX/UI Designer to join our product team and help design, improve, and scale digital products for a leading African telecom & fintech group, with a strong focus on mobile transactional experiences and the client's flagship mobile merchant/agent app.
This role is ideal for someone with a strong product mindset, excellent UX fundamentals, and solid UI execution capabilities. You will work in a fast-paced, collaborative environment alongside product managers, developers, business stakeholders, and marketing teams to create scalable, user-centric mobile experiences across multiple countries.
We value designers who prioritize usability over aesthetics, think in systems, and understand the connection between design, product strategy, and delivery.

Key Responsibilities

Product UX Design
Understand user needs, product challenges, and business constraints
Design intuitive, scalable, and efficient user journeys
Create user flows, wireframes, and interactive prototypes
Contribute to product thinking and UX decision-making
Apply UX best practices around usability, accessibility, information architecture, and interaction logic
Identify friction points and continuously improve the user experience
User Testing & UX Validation
Prepare and conduct user testing sessions
Build feedback frameworks and UX questionnaires
Analyze user behaviors and product usage patterns
Translate user insights into actionable product improvements
Collaborate with product teams to prioritize UX enhancements
Mobile UI Production
Design clean, structured, and consistent mobile interfaces
Produce high-quality UI mockups in Figma
Respect and extend existing design standards and components
Ensure visual quality while maintaining a pragmatic product-oriented approach
Deliver realistic and implementation-ready interfaces
Design System & Scalability
Work within and contribute to the existing design system
Structure components and variants in Figma
Ensure consistency across products and countries
Understand maintainability and scalability principles
Collaborate with developers on Design System → Code workflows
Product & Technical Collaboration
Work closely with developers to ensure feasibility and consistency
Participate in product discussions and functional trade-offs
Understand mobile technical constraints and integrate them into designs
Contribute to improving design/product/development workflows
AI-Enhanced Workflow
Integrate AI tools into design and production workflows
Use AI to improve velocity, consistency, and exploration of UX/UI solutions
Maintain a critical and structured approach when leveraging AI tools

Requirements

Experience
3–5+ years of experience in UX/UI Design or Product Design
Experience designing mobile applications or evolving digital products
Previous experience in product companies, startups, agencies, or software factories
Experience in telecom or super apps is a plus
UX & Product Skills
Strong ability to design complex user journeys
Solid understanding of:
usability
ergonomics
user-centered design
information hierarchy
Understanding of transactional mobile products
Strong product thinking and continuous improvement mindset
User Testing & Research
Experience conducting or leveraging user testing
Familiarity with UX research and validation methodologies
Experience with tools such as:
Maze
FigJam
Dovetail
or equivalent
UI & Design Systems
Advanced proficiency in Figma:
components
variants
auto-layout
design systems
Ability to create structured and scalable mobile UI
Understanding of responsive and cross-device constraints
Familiarity with Design System → Code principles
Collaboration & Delivery
Comfortable working in scalable, multi-country product environments
Strong collaboration skills across product, design, and engineering teams
Understanding of industrialized UX/UI workflows
What We’re Looking For
Strong user empathy (“useful before beautiful” mindset)
Product-oriented problem solver
Team player with humility and openness to feedback
Strong attention to detail and autonomy
Ability to propose ideas collaboratively
Curiosity and continuous learning mindset
Nice to Have
Experience with super apps or transactional mobile platforms
Large-scale Design System experience
Knowledge of Agile, Product, or Design Thinking methodologies
Experience with AI tools applied to design workflows
Front-end sensitivity (HTML/CSS)
Product analytics exposure (Amplitude, Hotjar, Firebase Analytics, etc.)
Languages
French: Professional fluency required
English: Professional working proficiency recommended