Senior Quality Engineer
SUSONITY · Kaohsiung, Kaohsiung, TW, 82151
About The Role
與我們攜手施展你的超能力! 準備好接受挑戰,探索更多可能性嗎? 我們跟你一樣希望精益求精,持續突破! 我們全球的夥伴熱衷於科技創新,透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因,與我們一起大膽想像各種可能。 我們在電子科技領域裡所做的一切,都是為了能成為眾多企業身後推動數位化生活的推手。我們致力於成為值得信賴的供應商,為電子、汽車和化妝品行業提供高科技材料、服務和特種化學品。我們培養了一個全球協作的組織,每位員工都擁有取勝的熱情、秉持客戶至上的態度、充滿好奇心且行事果決。我們齊心努力突破科學的極限,為客戶創造更多的可能性。 This position is responsible for executing Quality System to enhance it in Electronics – Kaohsiung Plant I site for Thin Film products includes the control and coordination of ISO 9001 System Certification, and the use of that platform as a vehicle to enhance Business Quality KPI Performance, Process Continuously Improvement (CIP), and Internal Process & System Auditing. Coordinate Customer Complaint and follow up to resolve them and meet customer acceptable timelines, customer nonconformance investigation, customer surveys, quality data programs (SPC/SQC), new products qualification and implementation, and overall support to ensure our products’ quality aligns with customers’ expectations. Your Role The nature of the position reports to Kaohsiung Plant I Site Quality Manager. The incumbent has the responsibility to support Site Quality Manager in implementation & maintenance of the Quality Management System, handling and resolving quality issues for Kaohsiung Plant I site & Customers. The role covers: 1. Quality Management l To supervise the document management complied with the ISO9001 certification requirement and reflects to global procedures and local activities. l In accordance with corporate Quality Policy to coordinate corporate annual Quality Objectives with Management Representatives and support stakeholders implemented thoroughly. l Monitor progress to quality plan to assure quality initiatives implemented on schedule l Participate/Coordinate the Quality Management Review (QMR) meeting and support stakeholders to implement quality management system thoroughly. l Ensure the internal audit to be implemented to make the quality system feasible and effective. l To lead or supervise the Complaint, MOC and non-conformance with proper resolution. l To coordinate with teams for the 3rd parties (ISO certification/Customers) and internal audits. 2. Operation Quality l Coordinate the related regular/Urgent DRB review (local Discrepancy Review Board) l Execute SPC/SQC, control limit review and OOC/OOT investigation of products. l SPC/SQC requirement of products for internal or customers. l Other activities which are related to quality scope by tasks allocated as needs, including but not limited: (1) Quality management(QM) Data and Power user(PU) in SAP/LIMS/Labware Admin; (2)Data base, analysis tool (excel, NWQA, Minitab, Tableau..)/SPC/ DRB; (3)Quarterly SQC report for customers if defined; (4)Customer Survey/Request/Complaint/PCN/NMSE Coordinator for Jade-SG; (5)Data Coordinator for Product Traceability and iSTAR offering to key customers. 3. Quality Activities in Kaohsiung Plant I l Support site operation system Continuously Improvement Process(CIP), like QCC/TCIA. l Quality training coordinator, and then trainer. l Quality stand-down Days l Mock recall activity l Support IQP Quality data preparation, review, and co-work with MM/Project manager for GCB review. l Site QNews, Site Monthly meeting and KPI monthly update 4. Quality Concepts, Attitude & Ownership: l Have curiosity and patience, want to understand customers, listen VOC(Voice of Customers), learn business and manufacturing interaction as well as knowledge of site quality management and systems, processes and procedures. l Ownership and Accountability: Can support manager, ask questions when task facing trouble, feedback risks and doing the job spontaneously. l Support new products implementation or promotion to customer site. (ex. TEA) l Support new business opportunity data package. l Customer application issue: QC control & process data review, problem solving meeting, CIP and so on… l Coordinate cross site support from Kaohsiung Plant I. Who You Are Education: Bachelor’s degree or above, preferably in chemistry, chemical engineering, pharmacy, material science or related fields. Working Experiences: 5~9 years’ minimum in chemical or semiconductor industry in Quality role or similar jobs. Professional Skills/Abilities: Knowledge of ISO 9001 QMS Requirements; Problem solving skills such as RCA, 8D, 5Why’s Familiarity with FMEA’s and Control Plans Proficiency with Word, Excel, PowerPoint, Mind Manager; plus reference for NWQA, Minitab, JMP, SAP Knowledge of LIMS, 6 sigma a plus Good English communication skills both written and verbal. 我們來自不同背景、視角與生活經歷,因對世界的好奇心而聚集在一起。我們深信,多元能夠催生卓越與創新,並持續強化我們在科學與技術領域的領導地位。我們致力於為每一個人創造機會,讓大家能依自己的節奏發展與成長。加入我們,一同打造一個充滿包容與歸屬感的文化,影響數百萬人的生活,攜手推動人類的進步! 立即申請,成為這個致力於激發探索精神、提升人類未來的團隊一員!
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