Solution Manager/Product Manager(TC28338)

Job Req ID: 28338 Essential Duties and Responsibilities: - Lead engineering, service and technical support organization to resolve all customer issues ensuring operational excellence in post-sales system and technology deployments - Partner closely with sales and marketing teams to ensure product roadmap is competitive in the market - Ensure customer overall satisfaction, collaborate with internal engineering teams to resolve issues or concerns in a timely manner - Familiar with Linux, Kernel, ESXi and K8S environment may include but not limited to installation, debug and trouble shooting. Qualifications: • Bachelor in engineering, business, or with equivalent experiences; Master's degree is highly preferable • 8+ years of track record of product planning, communication and engineering exp. • In-depth knowledge in system/storage/solution products with strong business acumen to penetrate and develop new business opportunities • Superb communication and interpersonal skills, must be able to collaborate, influence and develop complex relationship with both internal teams and external clients • Ability to be self-motivated towards the achievement and measurement of established goals • Serve as the technical leader to provide market and technology insights