Service Manager - Biatorbágy

Scania Hungária Ltd. is looking for a Service Manager to join its team in Biatorbágy. We are looking for a leader who will take full responsibility for managing the daily operations of the service workshop, ensure a high standard of customer service, develop and lead the team, and actively contribute to the service operation's business performance. Key Responsibilities Full responsibility for the day-to-day management of the service workshop Leading, motivating, and developing the service team Improving operational processes and ensuring a high standard of service delivery Developing customer relationships and handling complex customer complaints Monitoring and analyzing the service operation's business results, costs, and key performance indicators Cooperating with other departments to achieve common business objectives Requirements Technical qualification Several years of professional experience in a service workshop or similar technical environment Previous leadership experience Strong business acumen and results-oriented mindset Excellent organizational, communication, and problem-solving skills Proficiency in standard computer applications English language skills are an advantage Experience in a commercial vehicle service workshop is an advantage What We Offer Competitive base salary and performance-based bonus Company car with private use Competitive fringe benefits package Sports allowance Back-to-school allowance Birth allowance Employee referral bonus Funeral support Long-service award after 5 years of employment Opportunity to visit the Scania factory in Sweden through the company's loyalty program Stable international corporate background Modern working environment Long-term career and professional development opportunities Place of Work: Biatorbágy About Scania Scania is one of the world's leading manufacturers of trucks, buses, and industrial and marine engines. Its products and services are sold in more than 100 countries, and the company employs more than 59,000 people worldwide. Scania Hungária Ltd. is the official importer of Scania products in Hungary. As a wholly owned subsidiary of Scania, the company operates seven company-owned locations providing vehicle sales and service activities. Scania Hungária Ltd. is part of the Scania Central European Region, which covers the markets of Hungary, the Czech Republic, and Slovakia. The regional headquarters is located in Prague.