Credit Risk Control Officer

Requisition and Talent Acquisition Consultant Details REQ 146350 - Twanette Coetser Pipeline Advert Location and Cluster Total Business Banking and Retail - OCR - Risk Collection Sandton, Gauteng Leadership Pipeline Manage Self: Technical Career Stream Administration, Transactional Processing and Production Credit Risk Control Officer - High Value Client Base Job Purpose We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy. Key Deliverables Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts. Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating to legal when necessary. Job Responsibilities Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections. Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations. Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience. Provide feedback daily/weekly/ monthly Build and maintain effective working relationships by attending regular staff meetings and team building sessions. Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation. Sharing knowledge with all stakeholders. Manage own efficiency by drafting and implementing team's strategies. Enhance processes by constantly seeking innovative improvements to the credit systems. Adapt to changes in Legislation by enforcing the compliance to the changes. Address issues raised in culture surveys by participating in the development and implementation of action plans. Create a client service culture through various required interventions. Support and encourage staff to participate and support corporate responsibility initiative. Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement. Minimum Experience Level Minimum 3 - 5 years' experience in a Credit role in a Banking environment Minimum 3 - 5 years' experience collecting Arrears or Excess accounts Must have experience in working with a High Value Client base. Preferred Qualification Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field Technical / Professional Knowledge Business administration and management Change management Client service management Communication Strategies Financial Accounting Principles Governance, Risk and Controls Organisational systems Principles of project management Strategic planning Management information and reporting principles, tools and mechanisms --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566