Principal Product Designer, Core Experience

About Tin CanTin Can is building a safer, simpler way for kids to connect — without smartphones. We're creating screen-free, delightful devices and services that let families call the people who matter most, free from the noise of today's digital world.We're building a bold, authentic, nostalgic, and kinda quirky brand that resonates with folks who want something simpler & better for their kids than the tech-infused lives we're currently living (and who have a sense of humor about it). As we gear up to scale to thousands of families, we're ready to bring on a designer to help make it happen.The RoleKids want a phone that just works. Parents want to know exactly what it's doing. Designing for both, at once, without either one feeling like an afterthought — that's the role.We're looking for a Principal UX Designer to own the experience of Tin Can from a family's first consideration to their eight millionth call. That means the app parents live in (contacts, quiet hours, their whole relationship with the device) and it means onboarding and retention, the moments that turn a new box on the counter into something a family can't imagine living without.This isn't just a design-what's-asked-of-you role. You'll run research to understand what's actually working and what isn't, partnering with Product to figure out what to do next, not just how to build it. You'll work closely with the Head of Product, Engineering, and Brand so that software, hardware, and brand feel like one coherent product rather than a set of one-offs. This is a hands-on senior IC role: You'll do the design work yourself, and you'll establish the patterns, flows, and design language that let us scale design deliberately, including with AI, over time.What You'll DoOwn design across the whole software experience, shaping the core Tin Can experience, the stuff that keeps the phone ringingRun research yourself, talk to families, watch where things break, to set your next moveShape what we build next, not just how; you're a strategic thought partner to Product, not just an executorBuild the patterns and design language that help the team and when appropriate, AI, move fast but meet our barGet hands-on: prototype it, write the copy, sit with an engineer until it’s rightWhat We're Looking For10+ years designing and shipping consumer digital products, with clear examples of owning complex experiences end to endExcellent visual design craft, with a gift for making complex workflows feel simpleA strong systems thinker who builds reusable foundations, not just one-off screensA strategic partner to Product who shapes what we build next, not just howFluency using AI as a design multiplier (exploration, prototyping, production), and genuine interest in building a foundation the team can scale with itExcellent judgment around user trust, safety, and quality, especially designing for kids and the parents who trust usAbility to set direction and move independently, with little oversightHands-on and scrappy approach; you'd rather build the component or run the test yourself than wait on someone elseLow-ego and collaborative vibes; you share credit and pitch in on problems that aren't yoursWhy Join Tin CanWe're building tech that protects childhood: We're on a quest to give kids a more analog childhood — one with real conversations, real connection, and way less screen time. No doomscrolling, data mining, or dopamine traps — just a simpler, better way for kids to stay in touch. This is a rare opportunity to build something that truly 'll set the foundation, not inherit one: As our first dedicated UX owner, you'll define how the software experience looks, feels, and scales — with the autonomy and backing of the founding team to do it right.Small, high-trust team: Every company says "team," but at Tin Can it means something different. We're a small, mission-driven group that genuinely has each other's backs — professionally and personally. You'll be joining a tight-knit crew where your ideas and instincts matter from day to explore, not just execute: You'll have the space to explore new ideas, challenge assumptions, and shape an experience that reflects our values of trust, simplicity, and care.If you're excited by the idea of shaping how thousands of families experience something simpler and better for their kids, please reach out. We can't wait to meet someone who's ready to jump in, set the bar, and help us grow.