Account Manager

Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including growth in our Grocery, Editions, Signature & Plus businesses.We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building teams to help us launch new products. It's an exciting time to join and while we have made great progress, we are just getting started!The roleYou will report to the Head of Restaurants Unit. Your role as the Account Manager is to liaise between Deliveroo and our key restaurant partners in <Belgium.You> will work onsite from our offices in Brussels and also be on the road visiting your portfolio of partners.Your role will include:Developing and managing long term strategic partnerships with around 30-40 national restaurant brandsEnsuring delivery of tailored partner specific projects to fulfil agreed goals from inception to implementationMonitoring and analysing performance of partner specific KPIs, preparing and presenting partner performance review meetings with senior stakeholdersIncreasing revenue from existing accounts by consulting on best practice and developing partner strategiesWorking cross functionally within the business to optimise partnerships, leading all aspects internally and externallyManage the relationship with a large number of restaurant partners in order to ensure a win-win collaboration all over Belgium.RequirementsYou will be passionate about food, love restaurants and are highly methodical with a strong sense of the commercial side of a business.2 years + of Account management experienceGood knowledge of the restaurant industryCommercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio (contractual discussions, negotiations to set up sales tools, etc.).Analytical - able to analyse data to improve performance for our store partnersYou love being out in the field, and you're involved in everything that's operational in your area.Customer-centric - focused on our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.Native or fluent in Dutch with a good understanding of French + EnglishBenefitsBecome a key member of a fast-growing, exciting start up changing the food delivery landscapeWork with people who love what they do every dayA market-based salaryA Macbook, fee for telephone costs, Health insurance (Alan), company car, meal vouchersFee for sport activitiesLots of delicious food!We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is love for (most) food and a desire to be part of one of the fastest growing start ups around.