Senior Technical Project Manager

Reports To: Director Engineering Location: Bangalore - Hybrid (3 days WFO) Role Overview Technical Project Manager is a delivery owners' role responsible for driving end-to-end execution of multiple MarTech projects. This role combines client-facing leadership, strong technical depth, and execution rigor to deliver high-quality, scalable MarTech and web solutions. TPM acts as the single owner for 2-3 technical projects, owns everything from understanding client requirements, converting them into clear execution plans, partnering with solution SMEs and domain experts, onboarding and enabling delivery teams, and ensuring on-time, high-quality delivery with measurable value. This role requires strong experience in MarTech platforms, web development, and execution of complex, high-value programs, along with the ability to drive structure, quality, and continuous improvement across delivery. What You’ll Be Doing Client & Engagement Ownership Act as the primary client and delivery owner for assigned MarTech engagements. Own end-to-end client alignment, expectations, and delivery confidence across multiple concurrent projects. Lead requirement discovery with clients and translate business and marketing needs into clear delivery scope. Be the trusted point of contact for clients on delivery status, risks, dependencies, and outcomes. Ensure client value realization while maintaining scope, quality, and delivery discipline. Strategy, Planning & Solution Alignment Convert client requirements into structured execution plans, milestones, and delivery roadmaps. Partner with solution SMEs and domain experts to define the right technical and MarTech solutions. Balance business goals, technical feasibility, scalability, timelines, and governance. Drive solution clarity before execution and prevent downstream delivery ambiguity. Technical & Execution Leadership Provide hands-on technical leadership drawing from prior engineering or tech lead experience. Guide teams on architecture, integrations, CMS execution patterns, and MarTech best practices. Ensure strong engineering standards around performance, security, scalability, and maintainability. Be execution-focused across multiple projects with high business and customer impact. Delivery & Program Management Own end-to-end delivery from project kickoff through release and post-delivery review. Drive sprint planning, execution tracking, risk management, and dependency resolution. Ensure predictable delivery through strong execution discipline and delivery governance. Own delivery quality, timelines, and outcomes across all assigned projects. Cross-Functional Leadership & Team Enablement Lead and coordinate across engineering, QA, UX, content, SEO, analytics, security, and platform teams. Onboard delivery teams effectively and set clear expectations on roles, ownership, and quality. Drive accountability, collaboration, and a culture of execution excellence. Identify gaps in delivery processes and implement improvements and best practices. AI & Continuous Improvement Leverage AI-assisted tools and automation to improve delivery efficiency, quality, and speed. Identify opportunities to use AI in planning, execution, QA, documentation, and reporting. Continuously optimize delivery processes to improve project outcomes and team productivity. Your Expertise 8+ years of overall experience with clear progression from engineering into technical delivery and client-facing technical leadership roles. Strong execution mindset with the ability to drive structure, quality, and outcomes. Ability to operate confidently with senior client stakeholders and internal leadership. Education: B.E / <B.Tech> / MBA or equivalent. Strong experience with CMS and MarTech execution including WordPress, Adobe Experience Manager (AEM), Headless CMS, Contentful, or similar platforms. Solid understanding of full-stack web application development. Strong knowledge of the MarTech ecosystem including content, SEO, analytics, and digital experience platforms. Proven experience managing multiple projects in parallel with high client visibility. Hands-on exposure to AI-assisted tools (e.g., ChatGPT, Cursor, or similar) and automation-driven workflows. Excellent communication, problem-solving, and stakeholder management skills.