IT Help Desk Engineer

Location: This role is fully remote; however, employees must reside within California's San Francisco Bay Area region, this includes the East, South, and North Bay. While day-to-day work is performed remotely, team members are encouraged to utilize our Napa office for collaboration, and periodic in-person meetings and team events are held there. Employees may also be required to travel to local client sites as business needs arise. You’re the kind of person who helps others <succeed.You>’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled.But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand.That’s where Endsight comes in.Who We AreEndsight is a fast-growing IT Managed Service Provider built on one core belief:When we help others thrive, we thrive too.We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.