Property Manager

Job Title: Property Manager Location: DeKalb, IL Job Type: Full Time, On-site Compensation and Benefits ​Base Salary: $75k commensurate with experience Health Insurance available after 60 Days of employment PTO and Holiday Pay ​Performance-Based Quarterly Bonuses and Double Leasing Commissions ​Overview: Terraces at DeKalb is seeking a driven and experienced Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands-on leadership position responsible for the day-to-day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Regional Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction. ​The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems. ​What Makes You a Fit: ​We're looking for an "Ideal Team Player" — someone who is: ​Humble: You’re experienced but coachable and eager to grow. ​Hungry: You’re self-motivated, results-driven, and always looking for ways to improve operations and exceed goals. ​Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high-stress situations. ​Key Responsibilities: ​Property Operations & Leadership ​Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations ​Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care ​Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff ​Monitor and enforce lease terms, community rules, and safety policies ​Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through ​Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching ​ ​Leasing & Marketing ​Maintain high occupancy rates through strategic leasing and marketing efforts ​Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.) ​Set and meet leasing goals; review traffic reports and conversion metrics regularly ​Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional ​Build strong rapport with prospective and current residents to enhance satisfaction and retention ​Financial Management & Reporting ​Prepare, review, and manage operating budgets in coordination with the Regional Manager ​Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines ​Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts ​Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs ​Analyze operational data to make data-driven decisions that improve performance and reduce expenses ​Administrative & Compliance ​Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents ​Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld ​Train and onboard new team members, including ongoing coaching and performance development ​Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W-9s, and inspection records ​Create and maintain a resident retention plan including events, communication programs, and reputation management ​Requirements & Qualifications: ​4+ years of experience in property management, preferably in multifamily residential or distressed property settings ​Proven success in stabilizing and improving underperforming properties ​Strong leadership experience, including team hiring, supervision, and performance management ​Experience using Yardi Voyager, RentCafe, or similar property management software ​Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations ​Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment ​High level of professionalism, communication, and problem-solving skills ​Must be organized, detail-oriented, and capable of independent decision-making ​Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed ​Valid driver's license and reliable transportation required ​ ​Join Our Mission ​If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property—and you want to be part of a collaborative, purpose-driven team—we’d love to hear from you