Member Solutions Specialist

About the Role At Southland Credit Union, we believe in People Helping People and helping our members achieve greater financial well-being. That means being there for our members not only when things are going well, but also when they need support navigating financial challenges. As a Member Solutions Specialist, you'll play an important role in helping members resolve past-due consumer loans, credit cards, and negative share balances. You'll work directly with members to understand their circumstances, explore realistic solutions, and establish repayment arrangements while protecting the financial health of the Credit Union. Your work...