Experience Management Intern

Experience Management is DiDi Premier's quality audit function: we measure driver SOP compliance, run service-level assessments, and generate the data that tells us whether Premier's service standards are actually being delivered on the ground. We sit at the intersection of field operations, enforcement, and driver education — translating audit results into actionable insights that drive program decisions across the organization. As an intern in Experience Management, you will support the team's analytical and documentation work at a critical moment: Premier is actively building and refining its driver enforcement and...