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Manager, AFR Operations

careers.dhl.com · Shenzhen, Guangdong, China, People's Republic of

On-siteImported listingfull-time5 months ago

About The Role

岗位职责. 与公司内部各相关部门紧密协作，协调处理客户需求，确保服务交付顺畅高效。. 与海外团队及跨部门资源协同合作，统筹处理跨区域客户需求与问题。. 负责处理客户投诉及各类咨询，确保问题得到及时、有效的解决，提升客户满意度。. 维护并深化客户关系管理。. 承担并执行有助于达成各项KPI的日常运营工作，持续提升整体运营效率与服务质量。确保业务运营符合既定标准。. 持续监控供应商绩效表现，依据...

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