D&T Associate Manager - Planner

Purpose of the Job Job Description 1. Portfolio Planning & Coordination Support the development and maintenance of portfolio-level plans, including timelines, milestones, and resource views Collaborate with project managers and stakeholders to ensure plans are aligned and up to date Assist in capacity planning and prioritization discussions 2. Demand & Portfolio Visibility Consolidate and maintain a central view of demand (new, change, and ongoing initiatives) Support demand discussions by ensuring data reflects current priorities and constraints Help maintain visibility of pipeline, in-flight, and upcoming work 3. Delivery Tracking & Go ‑ Live Management Maintain and update go‑live trackers for projects and BAU initiatives Support validation of delivery timelines, readiness status, and milestones Work with project teams to ensure complete and consistent delivery updates 4. Governance & Review Support Coordinate inputs for Delivery Review Board (DRB) and other governance forums Ensure that delivery status, risks, and updates are captured and aligned across trackers Support preparation of portfolio-level summaries and insights 5. Dependency & Risk Awareness Work with project managers to track key dependencies across projects and portfolios Help identify potential impacts to timelines or delivery outcomes Facilitate early visibility of risks and interdependencies 6. Financial & Resource Tracking Support consolidation of financial data (including CAPEX and PR tracking) Assist in aligning financials with delivery plans and demand priorities Contribute to maintaining a clear view of resource utilization and spend 7. Reporting & Leadership Support Consolidate inputs for leadership reporting (including CDTO updates) Ensure data shared is accurate, consistent, and timely Help highlight key updates, trends, and areas requiring attention 8. Governance & Data Consistency Help maintain consistency across key trackers (Demand, WSR, DRB, Go‑Live,Finance) Support data quality and version control practices Contribute to maintaining a single, reliable view of portfolio data 9. Project Delivery Support Work alongside delivery teams to support project execution frameworks, tools, and templates Encourage adoption of consistent planning and governance practices Share and promote good practices across portfolios 10. Portfolio & Resource Planning Support the development and maintenance of resource plans across the portfolio, including demand vs. available capacity Work with portfolio leads and project managers to provide visibility on resource allocation across initiatives Help identify areas of over‑allocation or under‑utilization, enabling informed discussions 11. Capacity Planning Contribute to capacity planning activities by aligning demand with available resources across portfolios Support prioritization by providing insights into resource constraints and availability Help maintain a forward-looking view of capacity vs. demand to support planning cycles 12. Timesheet & Utilization Management Consolidate and review timesheet data across portfolios to ensure completeness and consistency Support tracking of resource utilization trends (e.g., productive vs. non-productive time) Provide insights to help improve utilization efficiency and planning accuracy Work with teams to address gaps in timesheet submissions or inconsistencies Job Requirements - Experience and Education Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field. Project management or service management certification such as PMP, PRINCE2, ITIL, Agile, or equivalent is preferred. Minimum 5 years of experience in technology planning, project management, PMO, service delivery. At least 3 years of experience in a managerial, senior planning, or portfolio coordination role. Demonstrated experience managing multiple initiatives, priorities, stakeholders, and dependencies across global or regional teams. Experience preparing leadership reports, executive presentations, dashboards, governance packs, and portfolio updates. Experience in financial planning, budget tracking, purchase requests, contracts, vendor coordination, and resource forecasting. Experience working with project management and service-management platforms such as ServiceNow, Jira, Microsoft Planner, Power BI, or similar tools. Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills