Finnish Speaking Client Relations Specialist at Patrique

About The Role

Patrique Mercier Recruitment FR is thrilled to present an opening for a Finnish Speaking Client Relations Specialist. This position is ideal for individuals who are passionate about establishing strong relationships and providing exceptional support to Finnish-speaking clients in a dynamic and collaborative atmosphere.

Responsibilities

Interact with Finnish-speaking clients via various channels, including phone, email, and live chat, to build and maintain positive relationships.
Address inquiries regarding products and services while offering tailored assistance.
Effectively manage and resolve client concerns to ensure a high level of satisfaction and client loyalty.
Log all client interactions in the CRM system for accurate tracking and follow-up.
Collaborate with team members to continuously improve service delivery and client relationship practices.
Identify upselling or cross-selling opportunities based on client needs and preferences.
Stay informed about the company’s offerings and industry trends to efficiently inform clients.

Requirements

Fluency in Finnish and English, both written and spoken.
Experience in client relations, customer support, or a related role is preferred.
Exceptional communication and interpersonal skills.
Strong problem-solving abilities with a focus on client satisfaction.
Ability to multitask and prioritize effectively in a fast-paced environment.
Familiarity with CRM software and standard computer applications.
A genuine passion for building relationships and delivering excellent client service.