Finnish Speaking Business Support Consultant at Patrique

About The Role

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Finnish Speaking Business Support Consultant. In this pivotal role, you will be tasked with delivering exceptional support to our Finnish-speaking business clients, ensuring their needs are met with professionalism and efficiency. We are looking for candidates who possess strong communication skills and a commitment to providing high-quality customer service in a business environment.

Responsibilities

Provide dedicated support to Finnish-speaking business clients through various communication channels, including phone, email, and chat.
Assist clients with inquiries about business services, account management, and other operational needs.
Resolve client issues promptly to ensure a high level of satisfaction with our services.
Document all client interactions accurately in our CRM system for reference and quality assurance.
Collaborate with internal teams to address complex business inquiries and enhance overall service delivery.
Stay informed about the company’s products and services to provide relevant and effective assistance.
Engage in continuous training and development to enhance your skills and service effectiveness.

Requirements

Fluency in Finnish and strong proficiency in English, both written and spoken.
Experience in a customer support role, preferably within a business or corporate setting.
Excellent communication and interpersonal skills with a strong focus on client relationships.
Strong problem-solving skills and the ability to work efficiently under pressure.
Familiarity with CRM systems and standard office software applications is advantageous.
A collaborative approach with the ability to work effectively in a team-oriented environment.
Attention to detail and good organizational skills are essential.