Finnish Speaking Entertainment Services Advisor

Patrique Mercier Recruitment FR is excited to announce a vibrant opportunity for a Finnish Speaking Entertainment Services Advisor. This position is tailored for individuals who are passionate about the entertainment industry and possess a strong commitment to exceptional customer service. As an Entertainment Services Advisor, you will be instrumental in assisting Finnish-speaking clients in discovering various entertainment options, ensuring their experiences are enjoyable and fulfilling.

Key Responsibilities

• Assist Finnish-speaking customers with inquiries regarding entertainment services, including events, activities, and bookings.
• Provide outstanding customer support through various communication channels, effectively addressing questions and concerns.
• Utilize your knowledge of the entertainment sector to offer tailored recommendations based on clients' interests and preferences.
• Manage and process reservations with precision, ensuring all details are communicated clearly to clients.
• Stay informed about industry trends and new entertainment offerings to enhance customer experiences.
• Collaborate with team members to resolve customer inquiries and improve service quality.
• Collect and analyze customer feedback to support ongoing service improvement efforts.

Requirements

• Fluency in Finnish and English is required; knowledge of additional languages is advantageous.
• Prior experience in customer service, preferably in the entertainment or hospitality sector.
• Excellent communication skills with a strong focus on providing exceptional customer experiences.
• Strong problem-solving abilities with a proactive approach to client needs.
• Detail-oriented with excellent organizational skills.
• Able to work independently and collaboratively within a team environment.
• A genuine passion for the entertainment industry and a commitment to enhancing customer satisfaction.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...