Finnish Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Finnish Speaking Live Chat Gaming Advisor. This position is perfect for individuals who are enthusiastic about gaming and excel at providing top-tier customer support in an engaging live chat environment.

Responsibilities

• Provide exceptional support to Finnish-speaking customers via live chat, ensuring quick and courteous assistance.
• Address inquiries regarding gaming accounts, promotions, and any gameplay issues effectively.
• Educate customers about new games, features, and current promotional campaigns.
• Accurately document customer interactions in the CRM system for proper tracking and follow-up.
• Collaborate with team members to improve overall service quality and customer experience.
• Gather and analyze customer feedback to help enhance service delivery.
• Stay informed about the latest gaming trends and company offerings to provide knowledgeable support.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Previous experience in customer service or gaming-related roles is preferred.
• A genuine passion for online gaming and understanding of gaming platforms.
• Excellent communication and interpersonal skills, with an ability to engage effectively with customers.
• Proficiency in live chat software and familiarity with CRM tools.
• Strong analytical and problem-solving skills, with the ability to work well under pressure.
• Willingness to work flexible shifts, including evenings and weekends as required.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...