Danish Speaking - Customer Service iGaming in Malta - Relocation Included

Next Job Abroad is pleased to offer a prominent opportunity for a Danish Speaking Customer Service Representative within the esteemed iGaming industry, located in the beautiful country of Malta . This position is ideal for individuals who are dedicated to delivering exceptional customer service and wish to be a part of a dynamic and growing sector. The successful candidate will engage with Danish-speaking customers, addressing their inquiries, resolving issues, and facilitating a superior gaming experience. As part of our commitment to supporting your transition, we provide comprehensive relocation assistance.

Key Responsibilities

• Deliver high-quality customer support to Danish-speaking clients via live chat, email, and telephone.
• Assist with inquiries related to gaming accounts, promotions, and technical support.
• Efficiently resolve issues while maintaining an emphasis on customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our systems.
• Collaborate with internal teams to ensure an optimal gaming experience for customers.
• Stay informed regarding company products and industry trends to provide relevant and informed assistance.

Requirements

• Fluency in Danish and proficiency in English; proficiency in additional languages is considered an asset.
• Prior experience in customer service, preferably in the iGaming sector.
• Outstanding communication and interpersonal skills.
• Aptitude for managing multiple tasks effectively in a dynamic environment.
• Strong analytical and problem-solving abilities with a customer-oriented approach.
• Familiarity with customer relationship management (CRM) software and relevant tools is advantageous.
• Willingness to relocate to Malta and adapt to a new cultural landscape.

Benefits

• Career growth opportunities in a renowned iGaming company.
• International & diverse work environment.
• Competitive performance bonuses .
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Hybrid working setup.
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work- Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!